Shipping & Returns

Shipping Policy:

At Seamless Silhouette, we strive to make your shopping experience as smooth and enjoyable as possible. Our shipping policy is crafted with transparency and efficiency in mind to ensure that you’re well-informed and satisfied at every step.

1. Order Processing Time:

  • All orders are processed within 1-2 business days after payment confirmation.

2. Shipping Times:

  • Domestic Orders: Please allow 3-7 business days for standard shipping.
  • International Orders: Shipping times may vary depending on the destination. Please allow 7-14 business days.

3. Shipping Costs:

  • Shipping costs are calculated at checkout based on the destination and the weight of your order. You will see the shipping cost before finalizing your purchase.

4. Order Tracking:

  • Once your order is dispatched, you will receive a confirmation email with tracking information. This allows you to monitor the status and estimated delivery date of your package.

5. International Shipping:

  • Seamless Silhouette proudly offers international shipping to bring our transformative shapewear worldwide. Customers are responsible for any customs duties or taxes applied by their country.

6. Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages. If you have concerns about the safety of your delivery location, please consider using a secure delivery address.

Refund Policy:

We want you to feel confident with your Seamless Silhouette purchase. If for any reason you’re not satisfied, our refund policy is designed to accommodate your needs.

1. Eligibility for Refunds:

  • To be eligible for a refund, the item must be unused, in its original condition, and returned within 30 days of delivery.

2. Refund Process:

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

3. Exchanges:

  • If you need to exchange an item for a different size, please contact our customer support team. We’ll do our best to assist you.

4. Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.

5. Refund Timeframe:

  • Refunds will be processed within 5-7 business days of receiving the returned item. The funds will be credited to your original method of payment.

6. Damaged or Defective Items:

  • In the rare event that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund.

Seamless Silhouette is committed to providing you with excellent service. If you have any questions or concerns about our shipping and refund policy, please contact our customer support team at sales@seamlesssilhouette.ca.

Thank you for choosing Seamless Silhouette. Your confidence is our priority.

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